Cannot start Macrobrowser after a hard plugin installation break-off.

Hello,

yesterday i tried to install adaptavists PLM-Plugin. First it didn`t do anything and then i made a hard break-off. Today i`ve seen, that the Plugin is shown as installed. But now i cannot activate it.

And, non Macro-Plugin can be enabled or disabled. The Macrobrowser shows this error message:

"There has been an error loading the macro browser."

Is there a way to repair plugins or deinstall them off the plugin administration area?

Thank you in anticipation!

2 answers

Please refer to the following documentation to remove malfunction plugin: https://confluence.atlassian.com/display/DOC/Removing+Malfunctioning+Plugins

Hello,

If you're able to access the Confluence Admin > Plugins section, please try enabling safe mode as this will disable all user-installed plugins that are probably the root cause here.

Once you can confirm this is a third-party related issue, you can remove it via database (PluginData table) in case you're not able to remove it via Confluence interface.

Cheers,

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,702 views 25 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you