Cannot start Confluence after Hard Drive full

Confluence server stopped responding. After restart found Hard drive full.Cleared space and restarted. confluence starts but from browser get error message

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.

The SystemInformationService could not be retrieved due to the following error: java.lang.NullPointerException

Cause.

Jira on same server still functional.

See attached logs

3 answers

1 accepted

1 vote
Accepted answer

Thanks to Atlassian support. I cleared confluence plugins cache as described in this article.

https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache

I could then start confluence again

0 votes

Um, there's no logs attached.

If there were, I suspect you should look at the error and work your way up through the log to find a root-cause.

Hi Matt, 

Shutting down Confluence and restarting would be my first suggestions without looking over your logs, since that didn't seems to have worked, can you consider raising a support ticket at https://support.atlassian.com with your recent logs for investigation?

Cheers,
Luiz.

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