Cannot find the marker tool in Whiteboard

Question

The Atlassian Confluence YouTube demo of Whiteboard shows a marker / pen tool but I cannot, for the life of me, find it!! This is the #1 tool of a whiteboard in real life and was the first tool I looked for when creating my first whiteboard in Confluence. What am I missing? Do I need our system admins to adjust something or turn something on?

Shannon Justis · Answer

Thanks for confirming that it's not just me, Mara. I totally get that they're going step by step but you would think step one would be the marker for the white board, LOL.

We really want to use this feature but no one is because the primary tool is missing. Oh well. We will use something else for now...

Mara (bitvoodoo ag) · Answer

Hi @Shannon Justis

As to my knowledge, the pen/marker tool is not completely enrolled yet - they're going step by step. I tried it myself and I could not find it either - so maybe it's just not enrolled to us yet or we're both struggling to find the option! 😂

Best wishes,
Mara