I could not add a new confluence space even if I'm part of confluence-administrator group and I have explicit right to create a new space under Global Permissions. I could not see the 'create new space' link in the dashboard that I was able to see before. Any tips? Thanks!
Looks like you've opened a ticket through https://support.atlassian.com.
As a first approach to this problem that you're experiencing, could please perform the following at your instance:
Also, if the action above doesn't solve the problem, could you please go to Confluence Admin > Look and Feel, then verify the following?
The button to add a new space should be in the Dashboard, below the "Get Started" title.
Also it supposed to have a link "Add Space" in the dashboard, between the links Invite Users and Add Pages.
If the links aren't there, you may create a space accessing this link directly:
Hope it helps :)
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