Cannot Open Saved Draft - "trouble connecting"

[carina.chen]

I have a previously saved draft in my personal space. When I hover my mouse over it, I can see a preview of the content that was saved. However, when I tried to open the draft, it buffers for a long time then says "We’re having trouble connecting right now. Give us a few seconds to reconnect, and you can resume your work."

I tried different browsers but the same error persists. 

[Emmanuel Riviere]

I have the same issue on Confluence Cloud since yesterday (28 August). Very often the drafts are displaying this message when I try to open them:

Confluence 1000.0.0-d343395f8c71

[Emmanuel Riviere]

It happens on my Mac on all networks. The internet connection is correct and other Cloud services have no issue (Jira, Gmail, Slack, etc...).

[Kristian Klima]

Hi @carina.chen and welcome to the Community.

This occasionally appears for me too when my Mac is waking up and reconnecting but goes away immediately. 

Does it appear on any network (home, work, hotspot...)?

[carina.chen]

Thank you! Switching to a different wifi worked for like 30 seconds, then the error came back for all the drafts I tried to open. I wonder why that's the case. 

Regardless, that 30 secs was enough for me to publish the draft I really needed, so thank you so much!