Problems: * I have several archived pages, created by some of the unlicensed and deactivated accounts * I tried to restore it to the main page, but it took a long time and at the end it can't be done. It said: "The archiving queue is full. Your team is archiving a large number of pages. Try again later, after the queue has time to clear." Ask: How can I restore the archived page back

@Tirshavira Andaristi More than likely the user published a blank page. Confluence wouldn't have deleted the data when the user left

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't restore archived post to the main page

Tirshavira Andaristi

Problems:

I have several archived pages, created by some of the unlicensed and deactivated accounts
I tried to restore it to the main page, but it took a long time and at the end it can't be done. It said: "The archiving queue is full. Your team is archiving a large number of pages. Try again later, after the queue has time to clear."

Ask:

How can I restore the archived page back Screenshot (1020).png

Accepted answers

All comments

Clark Everson_btzcub

Hi @Tirshavira Andaristi

Welcome to community! Sorry you have such a weird issue is what was the first thing to bring you to such a fun community! I have escalated this to Atlassian to look at however if you need a workaround this may work, but I could be wrong.

Open the page to view it, copy the contents and create a new page with the same name.

Best,
Clark

Trudy Claspill

I wonder if this will end up being related to this issue?

https://jira.atlassian.com.rproxy.goskope.com/browse/CONFCLOUD-74727

Tirshavira Andaristi

@Clark Everson thanks Clark for responding this! I tried to open the page, but some of it are empty. It was created mostly by the unlicensed & deactivated account. My questions:

If the page is created by users that are already unlicensed & deactivated, is there a possibility that the pages they're created will be automatically archived and the content will be deleted?

Tirshavira Andaristi

@Trudy P Claspill Thanks Trudy for the link! I have tried the step by step there (creating new space & pages, then re-archive), but the result is still the same, it says the archiving queue is full

Andy Heinzer

Hi @Tirshavira Andaristi I created a support case on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-840749

It appears that this might be in relation to the bug that Trudy mentioned in https://jira.atlassian.com/browse/CONFCLOUD-74727

If that is the case determined by Confluence Cloud support, then there could be a work-around we can apply. I have also included one of your site-admins, Budi, to this request so that they can approve data access needed by our support team to apply the work-around here.

Tirshavira Andaristi

@Andy Heinzer great, thanks Andy! Kindly keep me posted once there's any update on the case

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

confluence-cloud