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Can't link issue to Confluence space

Hello-

 

When I select "Link Confluence Page" option from an issue I receive an error saying: " We're having trouble. Check your connection and try again." I checked my network connection, and all other types of connections.   

 

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1 answer

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Answer accepted

Hi @Eyhab Shqairat ,

Thanks for posting and welcome to the community.

It looks there is an already raised bug for this, https://jira.atlassian.com/browse/JRACLOUD-73666  and https://jira.atlassian.com/browse/JRACLOUD-74199.

There is a work around mentioned in the first one - 

Workaround

Update the URL to paste by the following:

  1. In Confluence, navigate to the target overview page
  2. Use the steps described at https://confluence.atlassian.com/confkb/how-to-get-confluence-page-id-648380445.html to get a page ID

Update the URL to paste in the following format:

https://<instance>.atlassian.net/wiki/spaces/<space key>/pages/<extracted page ID>

Could you please try this and confirm if this has fixed your issue?

Please accept if this solved your query else respond and allow others to share input.

Cheers

Suvradip

Thank you very much, the solution provided has worked! 

Thanks @Eyhab Shqairat  for confirming. If you don't mind, could you please accept the answer too? 

Enjoy the rest of your day and have a great weekend!

Stay safe and healthy.

Cheers

Suvradip

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