Can't import backup Confluence export

[Maxime Therasse]

Dear all , 

An administrator of our Confluence cloud erased by mistake some pages with files attached. 

I correctly exported a backup version via Backup Manager but now I can't import this zip file via "Import Spaces". 

Anyone has an idea why ? 

Thank you in advance.

Regards , 

[Shannon S]

Maxime,

Backup manager creates site backups. These cannot be imported as a space. If you want to restore a single space from this backup you'll need to restore it to an external Confluence Server version staging instance, export the single space you want, and re-import that.

Otherwise if you restore the site backup it will overwrite the entire Confluence instance (and cannot be done if you're using Jira in conjunction with Confluence).

• Importing Site Backups
• Importing a Confluence Space < - this article shows you how to export the space from the external site and to restore it back onto Confluence Cloud.

I hope that helps!

Let us know if you have any trouble.

Shannon