Can't find my old confluence site

[Sabrina Strang]

I created a wiki using Confluence a couple of years ago but I can longer find it. When I log in now everything is blank as if I'm a new user. Any ideas on how to access old content?

[Barbara Szczesniak]

@Sabrina Strang Welcome to the Atlassian Community!

Per this page (https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#Data-retention-period ), your free Confluence Cloud site is deactivated after 120 of inactivity and your data is only retained for 60 days after your Site is deactivated.

[Sabrina Strang]

Thanks for the information. It's helpful and a really great reason for me to move my blog elsewhere. 

[Tinker Fadoua]

@Sabrina Strang 

From what I am seeing on my personal cloud instance if a Confluence site has been inactive for some time it gets deleted.

However, please raise a ticket with Atlassian by clicking here 

All the best,

Fadoua

[Sabrina Strang]

Thanks, I tried that and it will not allow me to send a message to support unless I have a paid account or enter my site address which cannot be found. Maybe my site was deleted?

[Tinker Fadoua]

I am afraid yes because when I go inactive for some time (which is not like a long period) I get an email that my site will be deleted.