Can't correct install on 32-bit Windows

I have tried to install Confluence versions 5.4.3, 5.5.3 on clear OS Win XP Professional and Win 2008 Server. In all cases installation is complete successful, but confluene pages have incorrect view (attached files *.pdf) in browsers (IE9, Firefox 30.0). And i have attached a logfile.

(I have correctly working Confluence 5.4.3 on Win 8 x64).

I created bug https://jira.atlassian.com/browse/CONF-34404<br< a="">>with attached files

but i have answer:

Hi Sergey Evdokimov

Thanks for taking the time to raise this issue. This actually sounds like an issue that our support team will be able to help you with. Could I ask you to create a support request on https://support.atlassian.comOnce you've done this one of our support engineers will be in touch and will work with you in resolving your install problems.

Regards
Steve Haffenden
Confluence Bugmaster
Atlassian

3 answers

Hello Sergey.

Did you open a ticket in support.atlassian.com? That is the right place for this kind of request.

Regarding the problem, note that Windows XP is no longer supported by Microsoft so I do not recommend you to use it.

The problem you are facing could be cause by plugins having problems to start. Have you tried clearing your plugin cache?

Hello, Alex!

Unfortunately "clearing your plugin cache" has no effect, problem is stay on.

I have created ticket https://support.atlassian.com/browse/CSP-128553

Thank you.

0 vote
Edwin Ho Atlassian Team Aug 07, 2014

Hi Sergey!

Have you check what JAVA version are you using? do note that you should adhere to the supported platform base on Confluence version - https://confluence.atlassian.com/display/DOC/Supported+Platforms

Do note that the latest JAVA version 1.8 is currently unsupported.

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