Can not log in after upgrade to Confluence 3.5.7

Copied across OSUser and Atlassian User files from 2.7.4 before upgrading, started Confluence OK (after adding new licence) but can not log in as any user. Can view confluence pages etc, but just can't log in

Using Internal with LDAP Authentication

2 answers

1 accepted

0 votes
Accepted answer
0 votes
Joe Clark Atlassian Team Sep 05, 2011

Hey Tim,

The user management system changed dramatically in Confluence 3.5 - it may not be possible to copy over your osuser and atlassian-user files from a Confluence 2.7 install and have it work instantly.

Check out our upgrade notes on this subject: http://confluence.atlassian.com/display/DOC/Confluence+3.5+Upgrade+Notes#Confluence35UpgradeNotes-ChangestoUserManagementin

If you are still stuck, I think the quickest path for you it to create a support ticket on https://support.atlassian.com - our support engineers are upgrade experts and will be able to guide you through each step of the process.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

62 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you