Can I report on fields in Confluence pages?(Graphs, charts, occurrences of text)

Question

Hi guys,

We currently use JIRA, Confluence, Servicedesk and BitBucket. Our instances are all OnDemand instances.

Our company logs major incidents in the form of incident reports in Confluence. They follow the same template, capturing information like incident date, product affected, impact, stakeholders, incident timeline and so forth.

Is there any way I can report on this information? There are some add ons (Mostly not available to OnDemand instances), but the ones I've tried aren't applicable. Maybe you can suggest a decent third party reporting tool? Or give us access to the DB?

I'm looking to graph how many incidents we're having per product/team, which is information we collect on the incident reports.

Can you offer any help?

Thanks

Karl

Karl Bagci · Answer

Thanks @Anne Pirchmoser. I've added the label I want to all of the pages, but even still where users are entering the product affected, for example, I'm getting no results.

I was kind of looking for a tool which'd output the data in some sort of graph format, too.

Karl Bagci · Answer

Hi @Anne Pirchmoser, I just spent about 15 minutes looking at it. It seems that this assumes we use labels on our Confluence pages, and we don't. Unless I'm doing something wrong!

Thanks for the suggestion!

Anne EQS · Answer

Yes, you need to add the label you want look for to the pages you want included in the report - for new pages this can be done in the template (so no need to bother your users with adding it manually).