We currently use JIRA, Confluence, Servicedesk and BitBucket. Our instances are all OnDemand instances.
Our company logs major incidents in the form of incident reports in Confluence. They follow the same template, capturing information like incident date, product affected, impact, stakeholders, incident timeline and so forth.
Is there any way I can report on this information? There are some add ons (Mostly not available to OnDemand instances), but the ones I've tried aren't applicable. Maybe you can suggest a decent third party reporting tool? Or give us access to the DB?
I'm looking to graph how many incidents we're having per product/team, which is information we collect on the incident reports.
Can you offer any help?
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs