Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Browser not supported when using Chrome and excel hyperlink

Michael Steinmetz
Michael Steinmetz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 15, 2022

I am using Chrome bt get a browser not supported error when clicking an excel hyperlink. I CAN copy and paste the hyperlink into the address bar and get to where i want to be. Others on the system do not have the same problem. I have tried defaulting to Edge and have the same issue

Answer
Watch
Like Be the first to like this
325 views

1 answer

0 votes
Andy Gladstone
Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 15, 2022

@Michael Steinmetz Welcome to the Atlassian community. Are you sure you are posting this inquiry in the right place? Is the link you are referring to embedded in an Excel file that is displayed on a Confluence page? Can you provide a screenshot to help with troubleshooting?

View More Comments
Andy Gladstone
Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 23, 2022

@Michael Steinmetz i am checking in to see if you were able to review my initial question to help you resolve this issue.

Like
Marek Ivan
Marek Ivan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 16, 2024

I have the same issue. Locally stored Excel file. Excel Professional Plus 2016. Link to our Service Portal shows Unsupported browser when opened from Link. Relatively recent Edge and Firefox behave the same.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events