Hi,

We are going to use Confluence to manage multiple customers IT documentation. I am curious how to best structure this. Should we use a separate space for each customer or create a single space called Customer Documentation and then have them under that. At some point we may want to share a customers documentation with them possibly restricting certain pages.

Would like to understand how to best use this for customer documentation.

Thanks

1 answer

I going to guess that is some info that is duplicated throughout the documentation, at minimum support contact, warranty, etc. You really should consider separating these sections out into their own documents, then use the Include page macro in each document that they occur.

So if you go this route, it might make more sense to have all the repeated bits and the full documents in one space so that the includes can have the same read rights.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Confluence

What are your project planning tips?

Hello Community,  Jessica here from the Confluence product marketing team! Today I wanted to get your takes on project planning –– what works, what doesn’t, how do you know if you’re doing it r...

318 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you