Automation Rule: links in ticket

Sherry Nightingale August 23, 2024

Hi

I would like to include two link types in to an automation rule

1. a Jira ticket is created when a status is changed on a confluence page - I want to add this confluence page in to the Jira ticket that is automatically created - is this possible?

2. in the Confluence page there are related urls - I would like to add these related URLs in to the Jira ticket that is automatically created - is this possible?

Thanks

Sherry 

2 answers

0 votes
Sherry Nightingale August 27, 2024

@Shreeja J 

I've already created an automation rule - I would like to add the linking requirements to it if possible?

Confluence Automation Rule.PNG

0 votes
Shreeja J
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 24, 2024

Hello @Sherry Nightingale

Thank you for reaching out. Regarding your queries:

  1. Linking Confluence Page to Jira Ticket:

    • Yes, it’s possible to include a Confluence page link in the Jira ticket that is automatically created when a status changes on that Confluence page. You can achieve this by using an automation rule in Jira that triggers when the Confluence page is updated. You would configure the rule to include the Confluence page link in a specific field or as a comment in the newly created Jira ticket.
  2. Adding Related URLs from Confluence to Jira Ticket:

    • Including related URLs from a Confluence page into the Jira ticket is also possible. When setting up your automation rule, you can configure it to extract these URLs from the Confluence page and add them to the description or a custom field in the Jira ticket.

Let me know if you need more detailed instructions on how to set this up!

Thanks,
Shreeja J

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events