Aura Cards Connection Issue

[April Copes]

Hi I am also experiencing an issue with Aura Cards. Our user guides are completely dependent on this macro and I am curious if the fix is still in progress or if there is anything I need to do on my side to get these pages working for our team?

[Philip Feldmann - appanvil]

Hi @April Copes 

This usually happens because your network is blocking access to our domain, but it might also be a Confluence outage.

You can find more information on this topic and potential resolutions in our documentation: https://appanvil.atlassian.net/wiki/spaces/KARMA/pages/3044081862/App+is+not+responding

Best,

Philip

[Brant Schroeder]

@April Copes Welcome the Atlassian community

Have you submitted a support issue to the vendor yet?  https://marketplace.atlassian.com/apps/1221974/aura-beautiful-formatting-macros?hosting=cloud&tab=support 

Is it happening in all browsers and all users that have access to the page?