After upgrading to Confluence 6.7.2 from 5.10.8 Images do not showup on IE11

[Rakesh Panati]

Hi,

We performed a confluence upgrade from version 5.10.8 to 6.7.2 last night. With some minor hiccups, we were able to get through the upgrade. 

But, right now, one problem still lingers around - images do not showup on IE11. The below error is posted on IE11 console

 DOM7009: Unable to decode image at URL: 'https://wiki.tollbrothersinc.com/download/attachments/24674732/image2016-4-25%2014%3A20%3A3.png?version=1&modificationDate=1461608404043&api=v2&effects=border-simple,blur-border'.

image2016-4-25 14:20:3.png

The workaround seems to be entering into edit mode, clicking on every image and changing the effects. 

Is there a fix? Is there a better work-around? Isnt IE11 still supported?

Thanks,

Rakesh

[Pascal]

Hi all,

After Update to confluConf 6.9 we geht the Same Error.

@Rakesh Panati@

Can you please Tell me how i can disable Image effect Plugin?

Many thanks

Hans

[Patrick Cartier [Candylio]]

According to this document IE11 is still supported for cloud: 

https://confluence.atlassian.com/cloud/supported-browsers-744721663.html

However now looking at your URL it seems you are using server, I found this known issue, if you vote for it, it might speed up the fix.

https://jira.atlassian.com/browse/CONFSERVER-39360

If you scroll through the comments you might be able to find something to help

[Rakesh Panati]

We are having a server version and as per this link, it seems to be supported. 

https://confluence.atlassian.com/doc/supported-platforms-207488198.html

Thank you for identifying the bug, it seems to be also related to 

https://jira.atlassian.com/browse/CONFSERVER-54978

https://jira.atlassian.com/browse/CONFSERVER-39360

39360 doesn't list 6.x version as impacted.. We are on 6.7.2. Bug 54978 seems to be listing 6.7.2 as impacted.. But doesnt list 6.8.0. 

This means either the bugs arent kept up-to-date or 6.8.0 isnt impacted. Thoughts?

[Rakesh Panati]

A temp solution i used is to disable the plugin - ImageEffectsPlugin

I wish there is a better solution. 

[Patrick Cartier [Candylio]]

I guess you could try to upgrade to 6.8?

This looks weird to me as only some versions are impacted.

[Rakesh Panati]

Upgrading didnt work. The problem seems to be that the plugin is writing a .PNG out with the content being that of a .JPG.