Thanks for including a screenshot and the steps you're taking, or looping in this case. I did take a look at Adobe XD and do see there is a Free Trial, but in order to continue to use their product, they do have a subscription model. I would ask you to ensure you have a valid subscription with Adobe XD.
If you do have a valid subscription, could you please attempt your action on another browser? There might be an issue with your cookies or settings causing the authentication to not complete or take effect.
Hi Stephen, yes, I do have a valid subscription with Adobe Xd.
I tried Google Chrome, I pasted the link from Xd on confluence and it worked, but it's not all the links from Xd that generates the embed version, I noticed that one of the links happens the same as the screenshots I have sent...
Do you know why is that happening? some links from Xd display the preview, some others not.
Thanks for confirming another browser works most of the time. It seems like the issue is from Adobe XD and something is causing a login failure/loop on their end when you attempt to connect.
You could check the permissions on what you're linking and ensure there are no restrictions that would prevent authentication.
Alternatively, you might need to reach out to Adobe XD support to figure out why you're having authentication issues on their end. I believe this is their support portal: https://helpx.adobe.com/support/xd.html
The SmartLink aspect seems to be working as the card view is getting created.
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