Dear Confluence Community Members,
in my confluence space i got admin persmissions but i can't add new users.
System respond:
"User could not be found. Please confirm their existence with a Confluence Administrator."
The user i try to adding is from a external company, or different part of company (region). Do I need to add the user at another system first?
(Also i have temporary admin sessions, which requires an extra login, does this have any effects?)
Hi @sabrina_wannags ,
You need to confirm with the site administrator whether the user has been granted access to the site.
https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests/
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