Additional Approver rejection state

Prasad Juturi
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September 3, 2024

 

 

Additional approver performed a rejection. The document did not actually get rejected.

Reference page:  ASPEN 3.1 Production SIQ - L-AGN SCE Integration/Migration
https://btsconfluence.xxxxxx.com/pages/viewpage.action?pageId=283412731 

Repro Steps:
1) route an SIQ for approval.
2) add the 2 mandatory approvers
3) add 2 additional approvers
4) Have no approvers approve.
5) Have one of the additional approvers REJECT the document with comments.
Expected result:
1) The document moves to the IN DRAFT state
Actual Result:
1) The document is still in the IN APPROVAL state.

1 answer

0 votes
Fabio Racobaldo _Herzum_
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September 6, 2024

Hi @Prasad Juturi  an welcome,

please raise a ticket to Atlassian team through https://support.atlassian.com/contact/#/ 

Fabio

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