Adding Picture to templates

[Kallan Roi]

Hi All,

I'm curious if anyone else is encountering a similar issue with uploading images to Confluence templates.

When I add an image to the template in Confluence by using the "create new" button, it loads properly. However, if I utilize the "create confluence page" automation within Jira, the image fails to load and instead, I receive an error message stating: "Something went wrong. We couldn't generate a preview for this file. The selected item was not found on the list."

Thanks,
Kal

[Patricia Modispacher _appanvil_]

Hi @Kallan Roi, did you check the permissions already? When using automation like "create confluence page" from Jira, there might be a permission issue where the automation lacks the rights to access the image within the template. 

[Kallan Roi]

Hi Patricia, I tried setting the actor in the jira automation as myself instead of the Automation for Jira account we usually use. Would that eliminate permissions as the issue or is there something else I could check?

Thanks!