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Accept button inactive while integrating Confluence in Simpplr

Chandrasekhar P September 7, 2022

Hi Team,

I am from Simpplr Technical Support Engineer, some of our customer-facing Confluence connectivity challenges on post authentication, which as shown in the below Authentication page from the Confluence, where you can see the "Accept" button in not active/ non-responsive to accept the Confluence permission while connecting to Simpplr application. 

 

Okta confluence issue.pngDevo.png

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
September 8, 2022

Hi @Chandrasekhar P 

I think that you should contact Atlassian directly about this. Not many things can be done from the community.

But I'm curious... even if you choose a site to authorize the app, it's still greyed out?

Chandrasekhar P September 8, 2022
Chandrasekhar P September 11, 2022

@Alex Koxaras -Relational- any luck?

Let me know if you need any further details on this?

Alex Koxaras -Relational-
Community Champion
September 11, 2022

@Chandrasekhar P I would suggest that you contact directly Atlassian's support for that matter.

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