Posts regarding global template creation seem to insinuate the missing option to promote the template or make it available outside of a specific space.
I am using cloud and this feature doesn't work - templates are in fact NOT global. Any idea when this will be addressed/. Seems like it was identified in 2018...
Hi @Amy Freeman , welcome to the Community!
There are two types of templates- Space & Global. It sounds like you're creating a Space template and then trying to turn it into a Global template which is not possible.
You can access your Global templates here: https://<yourdomain>.atlassian.net/wiki/pages/templates2/listglobaltemplates.action
Note: You need to be a Confluence Admin
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