Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

A long-running task has been initiated by another user

Steffen Müller
Steffen Müller Mar 24, 2022

Dear Atlassian Support Team,

I tried to install a Connect Cloud app via an atlassian-connect.json URL today. The installation got stuck and now I have the legendary "A long-running task has been initiated by another user" problem in my UPM if I try to install an app.

Could you please look into it and kill the long running zombie task?

The cloud instance is addcraft-steffen.atlassian.net.

Thank you!

PS: This question is related to A long-running task has been initiated by another user 

Answer
Watch
Like Be the first to like this
263 views

2 answers

1 accepted

0 votes
Answer accepted
Steffen Müller
Steffen Müller Mar 28, 2022

The issue is cleared up now - tried again some days later and the long running task has disappeared. As I got no feedback here I assume this happened automatically - seems like there is a long running task removal job running now.

Reply
0 votes
duy_nguyen
duy_nguyen Jun 17, 2022

It happens today on Cloud.

ace-long-running.png

Could someone give me some hints? Or I should wait for a few days?
We have been running this apps in development mode.

Now we decide to run it in production mode and install it properly.

Thanks.

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
TAGS
AUG Leaders

Atlassian Community Events

See all events