Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

502 Bad Gateway

Magesh I'm New Here Dec 28, 2020


Today 28/12/2020 at 6PM we are not able to access confluence URL "" we have got error like "502 Bad Gateway". Can you please check rootcause for this issue.

1 answer

0 votes
Daniel Ebers Community Leader Dec 28, 2020

Hi Magesh,

welcome to the Atlassian Community.

The installation is maintained by your internal IT team - you reached out to Atlassian Community. Here you can meet users which voluntarily help and discuss aspects of Atlassian tools.
But members of the Community do not have access to your infrastructure as well as we do not know anything about it.

Assuming you are not asking for possible root causes of the HTTP 502-error the best you can do is reaching out to your local IT support staff.

In case you want to discuss possible root causes for the (proxy?) error further, please let Community know.


Magesh I'm New Here Dec 28, 2020

Hi @Daniel Ebers 

Thank you so much.

Can anyone help me to know possible rootcause for HTTP 502-error

Daniel Ebers Community Leader Dec 28, 2020

Is Confluence running behind a proxy? Was something changed shortly before the 502 error came up?
How is the setup structured exactly?
Is something from the logs showing up?

Is the base system overall okay?

Here in Community you can find many other threads related to this error but for your specific case you would need to check the system. Other you cannot determine what lead to the error status/situation.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

156 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you