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whiteboards not rendering all Unicode characters correctly

Duncan Bayne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 05, 2023

If I create a text box on a Whiteboard containing certain Unicode characters (e.g. ❶), they are only rendered correctly during editing.  When I focus another control, they are replaced with a symbol like 🔲.

Screen recording of the bug here:

System details:

  • Firefox 118.0.1 (64-bit)
  • macOS Ventura 13.6 (M2 Pro)



Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 08, 2023

Welcome to the Atlassian Community!

The most common cause of this is your machine not having the standard font families that Atlassian and others use in their code,  Use the developer's tools in the browser to see what Confluence is asking of your browser.

Christina Ristevski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 11, 2023

@Duncan Bayne thanks for the feedback. Our text rendering engine doesn't support all emojis at the moment. We have this as a ticket in our backlog to work on in the future. 


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