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Please, share your experience about Confluence/Jira and new employees.
When your company hires newbies without any experience in the Atlassian Ecosystem, how does the process look?
Who shows them how to work with the new software and use it effectively?
Do they use any external supplies (courses, books, etc.) to study Confluence/Jira?
Do your novice users train on the real company instance or any “sandboxes”?
And what is going on when you hire a new administrator (not a regular user!) without any Atlassian background?
What measures are usually taken to help him or her gain new skills in a short period of time and to not ruin your production instance and paralyze all the work?
What are, in your opinion, pros and cons of the existing approach? What do you want to change and why? Maybe, you recall your own experience, when you were a newbie to Confluence or Jira yourself – every bit of information is valuable for me.