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Custom fields not pulling through to database?

Melanie Neuer
Melanie Neuer
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April 21, 2024

Hi,

I have noticed that today my custom fields which are working perfectly in JWM are not pulling through into the database. This was still working last week. Has anything changed for custom fields in the database or is this a bug?

Thanks

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Paweł Mikołajczuk
Paweł Mikołajczuk
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2024

Hey Melanie! We are working on some changes related to integration with Jira - those changes should improve performance and the way how we present Jira fields data in the Database. 

Because of those changes, we are no longer able to support fetching data from the DC/Server instance. If this is not your case, then please open a "support ticket" and we will investigate. 

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Allie Malenfant
Allie Malenfant April 22, 2024

I'm having the same issue

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