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Some users not able to tag

Jaideep Chandrasekaran
Jaideep Chandrasekaran August 12, 2021

All members of our Team are using JIRA. only few team members are not able to tag other people. in the contrary other people can tag them . wondering how to sort out this issue. Note. i do have the Admin rights

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Piotr Zadrożny _Eyzee_
Piotr Zadrożny _Eyzee_
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August 12, 2021

Hi @Jaideep Chandrasekaran 

To be able to @mention people on issues users need to have Browse users and groups global permission. You can grant such in admin settings -> System -> Global Permissions.

Documentation on that topic: https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/

Best regards,

Piotr

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Piotr Zadrożny _Eyzee_
Piotr Zadrożny _Eyzee_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 12, 2021

Oh sorry, I haven't noticed you asked about Confluence, not Jira, issue.

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Jaideep Chandrasekaran
Jaideep Chandrasekaran August 12, 2021

@Piotr Zadrożny _Eyzee_  Yes, its for JIRA. ok, i will give a try

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