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I have a problem, hope you can help.

We have (or had) a Atlassian (Confluence & Jira) Cloud subscription where I am (or was) the Billing, Technical contact and Site Admin. Upon log in I have to send a request to the Site Admin for approval. However, I am the site admin who cannot log in, so I can not grant (myself) approval for log in.

Is there anyone who had to deal with this as well and has a solution maybe?

Thanks for your reply!




1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 27, 2022

@Bianca Brooijmans Welcome to the Atlassian community

I would suggest submitting a support issue with Atlassian. 

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