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Keeping the initial URL when choosing between Atlassian Clouds



Could you please clarify whether the following behaviour is by design:


1. I have access to two different Atlassian Clouds (Cloud A/ Organization A & Cloud B/Organization B).

2.  I log in to Cloud A/ Organization A and access the Confluence page e.g.

3. Then I login to Cloud B/Organization B and access the Confluence page e.g.

Login process is made by choosing the second account here (I am already authenticated to both clouds):

4. When opening a Confluence page from  Cloud A/ Organization A again (where being "logged" to the  Cloud B/ Organization B currently) system redirects me to <... JWT token ...>   where it probably validates the existing session to the Cloud A/Organization A     and after it to which means the initial context (URL) is lost and I am forced to copy/paste or click the same required Confluence URL , pointing to Confluence Cloud A/Organization A page again.


It will be more user-friendly to keep the original context and make a redirection to it (the initial URL) after being authenticated against the next existing cloud from the list.






1 answer

0 votes
Brant Schroeder Community Leader Oct 10, 2021

@Sergey Solovyev Welcome to the Atlassian Community

For org A what type of Atlassian Account is it? (Atlassian, Google, etc.)

For Org B what type of Atlassian Account is it?

Depending on the account type the behavior can be a little different especially if it is Google and your browser is chrome and you are logged into chrome with the same google account.

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