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Can't add user to space

Can't add user to space
photo_2022-02-23_18-04-07.jpg

1 answer

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Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 23, 2022

Hi @Vitaliy Marchenko ,

Welcome to Atlassian community. 

Did you check if the user actually exists in the system? I could easily reproduce this issue by trying to add a non-existent user xyz.

User xyz could not be found. Please confirm their existence with a Confluence Administrator.

The username displayed on screenshot also seems to be incorrect. Check and try again. You can find list of users by following the article 

I hope the above information helps. Have a good day.

Thanks,

Srinath T

Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 23, 2022

Also, the username seems to be like userid. Make sure you are adding by username.

I have the same problem.. and I am an Administrator. Annoying bug. 

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