Email says - Owned by First Last

[Rishabh Jhawar]

Recently, I've noticed a minor issue with the Confluence emails stating, 'Your team is working on these pages.

'The 'Owned by' user information is not displayed correctly; it instead shows 'Owned by First Last.'

I have observed this issue across multiple installations and setups.

Is anyone else experiencing this problem?

[Shivam Sharma]

Hi @Rishabh Jhawar ,

I've checked this out over the last few emails, and I've not found this in any of my email. 

I've checked it in last month's emails as well.

[Rishabh Jhawar]

Up until the last such email, everything was looking good. This issue probably started with the emails that were triggered today.

I saw this in multiple setups/domains

[Shivam Sharma]

Yes, perhaps this will be triggered in a new set of emails for this week. 

[Rishabh Jhawar]

yes, I guess

[Richard Ward]

Yes, I saw this for the first time today as well.

[Emiliano juan Bradford]

que paso

[Amanda Barber]

Hi, @Rishabh Jhawar - I see this, too, but only for my Community Leader Confluence space.

[Rishabh Jhawar]

Hi @Amanda Barber ,

I noticed this in the community leader space and also in a work-related space just an hour ago. I suspect that this is a recently introduced bug.

Regards,

Rishabh

[paul_tansey]

I'm seeing the same thing you've reported.

[Rishabh Jhawar]

Thanks for confirmation @pau 

I suspect that it started sometime today.

[Chris M_]

Hi @Rishabh Jhawar ,

I have created a new page in my personal space yesterday afternoon and 2h later one of my key-users got this email you described.

But we have no clue yet, which behaviour or trigger started this action.

Regards,

Christian

[Rishabh Jhawar]

@Chris M_ 

The pages that I got email update for are pretty old (months/years old). I guess this is not for recently created pages but rather issue with how email picks up user names.

Seems like all was ok until yesterday and this issue got introduced yesterday.

[Rune Rasmussen]

I'm seeing this as well.
I'm guessing first and last name is being resolved properly.

[Annette Herzog-Lang]

Same here!

[Michiel Schuijer]

Hi, yes, I can confirm this happens in our org emails as well.

Same!

[Miriam Hopton]

Same with me, I saw the same thing happen to our Confluence emails with yesterday's email as well. :(

Hopefully it is a known bug and in the works for a fix.

[Andy Gladstone]

@Rishabh Jhawar just jumping in here to let you know I have also been seeing this across all instances since Sunday January 19. I'm hoping an Atlassian Product Team member will jump in here with acknowledgement and an explanation.

[Rishabh Jhawar]

@Andy Gladstone 

I guess this is issue across all instances and hoping the same that someone from Atlassian Product Team to respond.

[Rishabh Jhawar]

Received weekly email for this week, I see that issue is now fixed now.

is it fixed for other folks too?

Thanks for sharing your experiences on this thread.

@Andy Gladstone @Miriam Hopton @Annette Herzog-Lang @Richard Ward @Emiliano juan Bradford @Amanda Barber @paul_tansey @Michiel Schuijer

[Annette Herzog-Lang]

Yes, it works!

[Michiel Schuijer]

Yes, fixed for us as well.

[Miriam Hopton]

hello @Rishabh Jhawar ! Thank you for the follow up! It has been fixed for me as well. Awesome.