Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

github links giving error

prashant
prashant
Contributor
May 11, 2022

seeing this 'connect to preview' error messages for every service...

my jira is already connected to github.

 

Screen Shot 2022-05-11 at 10.54.00 PM.png

Answer
Watch
Like Be the first to like this
747 views

1 answer

1 vote
Ryan Rosenfeld
Ryan Rosenfeld
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2022

Hey Prashant,

 

Ryan here from the engineering team. Link previews make use of smart links, an Atlassian service that has its own form of authentication separate from the Github Compass app.

 

Can you try clicking the "Connect to preview" option and connecting to Github via that flow as well? This should set up smart links to be authenticated correctly.

 

Hope this helps!
Ryan

View More Comments
Ryan Rosenfeld
Ryan Rosenfeld
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2022

For extra clarification, this only happens for private GitHub repos. Public repos will work out of the box, but for private GitHub repo links to work then the smart links service needs to be authenticated with the GitHub organization that the repo belongs to.

Like • # people like this
Reply

Suggest an answer

Log in or Sign up to answer
Compass
TAGS
AUG Leaders

Atlassian Community Events

    See all events