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I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 16, 2023

Hey I am having an issue with the signup, my company is using Jira Cloud, and it's a multisite setup each site has its own site admin - I am one of these. I wanted to check up compass. First thing what I did was ask for the Super admin to approve that request. And after he did that I wanted to use it.

When ie. in jira over the top navigation where you can choose some of the other Atlassian products I could not find Compass.

Then I went to the product start page of compass and hit the link - try it for free, and there in the signup I was hoping it will recognise my login but it did not, and additionally its now prompting me to put a request to use compass with another site which is not mine but the one from my company.


We are a little bit confused.

Any help appreciated.


Thank you

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 17, 2023

Hi Enes, our support team has created a ticket on your behalf to get this sorted. You should see the ticket come through on your email. 

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