Unable to find people in Kudos search

[Jamie Edmondson]

Sometimes I can't find the name of someone I want to give Kudos. Specifically, I know their name, the correct spelling, etc. But when I look for them in the Kudos area, I can't find them at all. Do they have to be a part of the Kudos group or something?

[carolyn french]

Hi @Jamie Edmondson ,

Yes, they do need to be a part of Kudos to show up there.

[Jamie Edmondson]

Thank you!

[Trudy Claspill]

Hello @Jamie Edmondson 

Yes, a community member has to sign up in the Kudos program in order for you to give them kudos.

[Andy Gladstone]

@Jamie Edmondson you can tell whether a member is enrolled by looking at their profile page. If you see the kudos tab, they are a participant.

[Jamie Edmondson]

Oh ok. Thank you!

[Marc Koppelaar]

Hi all,

Where is the kudos option gon in the main bar of tha Atlassian community?

It's not visible for me, I have tried different browsers on different devices and it's not visible (cleared all cache on all devices, in all browsers as well)

[carolyn french]

@Marc Koppelaar - According to this page, Kudos should be to the right on the menu bar: https://community.atlassian.com/t5/custom/page/page-id/how-to-earn-badges?community-source=value-props

[Marc Koppelaar]

Hi @carolyn french 

As in the example on that page yes, but this is the view I have in all browsers on 3 devices.

[Janice]

@Marc Koppelaar Would you mind verifying if this behavior occurs in private tabs/windows as well?

[Marc Koppelaar]

The same behaviour is presented in Incognito modus.

I will try to use a different laptop, tonight.

But on my mobile, I'm also not able to give or see the kudos. (phone is not on wifi)