Members not appearing

[Vronik]

Hello everyone

I have a question that I find strange and I want to know if it happens to me because I have restrictions in the kudos program or if it happens to other colleagues But sometimes a colleague gives me kudos and when I try to give it to him, I look for him in the search bar of the Kudos program and he doesn't appear in the list, I look for him by last name, by first name or by both and he doesn't appear This is logical, it only happens to me and another person has the same problem If there is a solution please let me know

Thank you very much, greetings

[Daria Kulikova_GitProtect_io]

Hi Vronik,

I had the same problem. To resolve it, I just went to the person's profile.

Then, clicked the Kudos tab:

And then, on the Kudos page on your right, you will see this "Give Kudos button:

Yes, it takes more time, but it can work out. Hope this option will help you,

Regards,

Daria

[Holly Scott]

How did you get to their profile?

[Holly Scott]

Oh, I have co-workers who've joined and haven't made any comments, so I literally can't find them. :\

[Amanda Barber]

If you use Atlas, there are actually a different set of kudos you can give.

https://intercom.help/atlas-by-atlassian/en/articles/6243085-recognize-great-work-with-kudos

[Holly Scott]

@Amanda Barber , I've seen that, I was just hoping to have it here as well. Thank you both, @Daria Kulikova_GitProtect_io .

[Amanda Barber]

I hope they'll join the community soon! 😊 

[Amanda Barber]

The community team is working on resolving this issue, but @Daria Kulikova_GitProtect_io has a great workaround for now!

[Holly Scott]

I have this issue as well.

[Daria Kulikova_GitProtect_io]

Hi @Holly Scott just click on the name of the person. For example, here (in this thread) if I click on your name, I will get to your profile.