Auto Status Update - when new Worklog is created

[#1]

Hi All,

Below is one of the scenario which I came across in my project. We used one of the Custom Field - Status Update for reporting purpose. In order to make this automated I have use automation to append the latest worklog comment to the existing value of Status Update Field.

Description:

Status Update Column gets updated automatically as soon as Work log for that particular ticket is created

Use Case:

Developers have to enter Worklog Comment and also update Status update field. This should be automated to avoid duplicate efforts as the developer already providing details in Worklog Comment.

Workflow:

Step 1 - Work logged (event) - Created
Step 2 - Edit issue field - Status Update - {{now.format("dd MMM")}} - {{worklog.comment}} (eol)

{{issue.fields.customfield_10712}}

Automation Rule:

Step 1:

Step 2:

Hope anyone in Community can use this!

Thanks!

Sadeesh N

[Bridget]

Thanks for this post, @Sadeesh Narendran !