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Hi All,
Below is one of the scenario which I came across in my project. We used one of the Custom Field - Status Update for reporting purpose. In order to make this automated I have use automation to append the latest worklog comment to the existing value of Status Update Field.
Description:
Status Update Column gets updated automatically as soon as Work log for that particular ticket is created
Use Case:
Developers have to enter Worklog Comment and also update Status update field. This should be automated to avoid duplicate efforts as the developer already providing details in Worklog Comment.
Workflow:
Step 1 - Work logged (event) - Created
Step 2 - Edit issue field - Status Update - {{now.format("dd MMM")}} - {{worklog.comment}} (eol)
{{issue.fields.customfield_10712}}
Automation Rule:
Step 1:
Step 2:
Hope anyone in Community can use this!
Thanks!
Sadeesh N
Sadeesh Narendran
1 comment