Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

"We couldn't log you in"

-
-
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 10, 2024

I can't log in in Bitbucket , I always get message "We couldn't log you in"

Answer
Watch
Like Be the first to like this
101 views

2 answers

1 accepted

1 vote
Answer accepted
Laurie Sciutti
Laurie Sciutti
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 10, 2024

Hello @- and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

View More Comments
Ben
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2024

Hi @- 

I have just re-activated your account as it was marked DORMANT due to not being logged in to since 2018.

You should be able to login now without issues.

Cheers!

- Ben (Bitbucket Cloud Support)

Like • # people like this
-
-
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 11, 2024

Thanks

Like
Reply
0 votes
Nicolas Grossi
Nicolas Grossi
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 10, 2024

@- Welcome! You license type is ?

 

Nicolas

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events