Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

"We couldn't log you in"

-
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2024

I can't log in in Bitbucket , I always get message "We couldn't log you in"

2 answers

1 accepted

1 vote
Answer accepted
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2024

Hello @- and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2024

Hi @- 

I have just re-activated your account as it was marked DORMANT due to not being logged in to since 2018.

You should be able to login now without issues.

Cheers!

- Ben (Bitbucket Cloud Support)

Like # people like this
-
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2024

Thanks

0 votes
Nicolas Grossi
Banned
July 10, 2024

@- Welcome! You license type is ?

 

Nicolas

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events