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"We couldn't log you in" on (Chrome AND Edge)

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Paul Welby
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 10, 2023

My URl: https://i-am-paul.atlassian.net/secure/admin/ConfigureDvcsOrganizations!default.jspa

I keep getting this error when I try to log into BitBucket. I want to link my Git repository to the Bitbucket intance, within my JIRA, so I can start to manage my tasks. Every time I try to link my repo in GIT to Bitbucket (in Chrome OR Edge), I get this error: "We couldn't log you in"...

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 10, 2023

G'day, @Paul Welby and welcome to the community!

It appears that your account is inactive, which is why you were unable to log in. I have reactivated your account, so you can now log in.

Please let me know if you encounter any further issues.

Cheers,
Syahrul

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