It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Unable to start the following plugins due to timeout while waiting for plugin to enable" during BitBucket installation

Alex Grimaldi May 27, 2016

Hello,

 

I am in the process of installing Bitbucket on a ubuntu server. The installation seems to be ok. However, when I start Bitbucket (/etc/init.d/bitbucket start), Bitbucket does not start and I get this error message:

2016-05-26 16:27:22,323 ERROR [spring-startup]  c.a.plugin.manager.PluginEnabler
 
Unable to start the following plugins due to timeout while waiting for plugin to enable:
com.atlassian.plugins.atlassian-connect-plugin,
com.atlassian.plugins.atlassian-remote-event-producer-plugin,
com.atlassian.bitbucket.server.bitbucket-jira-development-integration,
com.atlassian.bitbucket.server.bitbucket-mirroring-upstream,
com.atlassian.bitbucket.search.bitbucket-search-query,
com.atlassian.bitbucket.server.bitbucket-branch,
com.atlassian.bitbucket.server.bitbucket-jira,
com.atlassian.bitbucket.search.bitbucket-search-index,
com.atlassian.stash.plugins.stash-remote-event-bitbucket-server-spi

I was wondering what the problem might be. Could it be due to a rigid firewall? If so, which URL or set or URLs should I open on my firewall?

Many Thanks.

Kind Regards,

Alex

 

1 answer

1 accepted

0 votes
Answer accepted
Michael Heemskerk Atlassian Team May 27, 2016

Hi Alex, there's probably a different error further up in the log which indicates that one of the plugins failed to start, which in turn causes other plugins that depend on it to timeout (because they're waiting for their dependencies to become available).

I'd suggest opening a support ticket on https://support.atlassian.com and provide your log there.

Cheers,

Michael

Alex Grimaldi May 27, 2016

I will. Many thanks.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Bitbucket Pipelines

Building a Bitbucket Pipe as a casual coder

...ipe.sh :  #!/bin/bash source "$(dirname "$0")/common.sh" enable_debug extra_args="" if [[ "${DEBUG}" == "true" ]]; then extra_args="--verbose" fi # mandatory variables R...

1,983 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you