not able to log in to bitbucket

[daddy cowboy]

I try to log-in using <email_removed> but keep getting same error status display.

tried suing different browser, chrome and edge. same result.

tried clearing browser cache. issue still there.  

[Theodora Boudale · Accepted solution]

Hello,

Your Bitbucket Cloud account was in an inactive state, which is the reason for the error you were seeing.

I went ahead and reactivated it, so you should be able to log in now, please feel free to let me know if you are able to.

Just a heads up, I removed your email from your post to protect your privacy.

Kind regards,
Theodora

[daddy cowboy]

seems alright now. Thank you so much Theodora.

[Grant.Smith]

Can you try logging in using an incognito browser or if you are on chrome use edge and see if the issue persists?

[daddy cowboy]

I did try both chrome and edge. same result.

tried clearing browser cache. issue still there. 

[Grant.Smith]

Sounds like your account may have been deactivated.  Try opening a ticket with customer support and see if they can re-activate it.  Atlassian Support

Ref: Solved: Can't log in to my bitbucket account (atlassian.com)