can't login

[Yonggang Huang]

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

[Kuğbe]

If you're having trouble logging into Atlassian sites, try these steps:

• Disable Extensions: Turn off browser add-ons that might block the referer header.
• Adjust Browser Settings: Ensure privacy settings aren’t hiding the referer header.
• Try Another Browser: Use a different browser or incognito mode.
• Clear Cache: Clear your browser’s cache and cookies.

If you are are still having trouble logging into Atlassian please try these:
      
Disable VPN/Proxy: If you're using a VPN or proxy, try disabling it and attempt to log in again.

[Ben]

Hi @Yonggang Huang 

I've just re-activated your account, it was disabled as you had not logged into it via the UI since 2018.

You should be able to login now :)

Cheers!

- Ben (Bitbucket Cloud Support)

[Yonggang Huang]

thanks. it works now.