Workspace ID is unavailable

[Halil Enver Soylu]

I have created hesventures.atlassian.net in Jira. Then I have tried to create a bitbucket with Workspace ID "hesventures" but it gave "We cannot fullfil your request right now" error. 

Then I tried to create a bitbucket account from bitbucket.org directly. But this time it did not allow me to take "hesventures" as Workspace ID. instead I was able to take "hes-ventures".

I doubted that "hesventures" somehow taken by the system when I tried to create it from Jira, but I cannot use it now. 

Can you please check if "hesventures" is not available for me because of some bug or it is really taken by someone else? 

[Syahrul]

G'day, @Halil Enver Soylu 

Welcome to the community.

Based on my observation, I believe you can't create a Bitbucket workspace with that name because it's currently used as your Bitbucket username. You'll need to use a different username to free it up and use it for your workspace. 

Please find the guide below on how to update/change your username:

https://support.atlassian.com/bitbucket-cloud/docs/update-your-username/

Let me know how it goes.

Regards,
Syahrul