WorkZone merges Pull Request but leaves it open

We have a couple of times seen the WorkZone plugin for Bitbucket Server merge a pull request automatically (as it should) but leave the Pull Request Open.


1 answer

Hi Tim,

Sorry about the trouble.

We've had an issue previously with incoming build results in rapid succession which confuse the auto-merge process. Please have a look through this ticket and see if that matches your problem. Basically an incoming build result can trigger an auto-merge (if criteria are satisfied) - another incoming build result within a few ms would create a race condition as it finds the PR not yet merged. 

If you can't resolve the problem please do the following:

  • Indicate Workzone and Bitbucket versions
  • Are you running BB as a cluster/data center?
  • Describe your workzone automerge configuration and repository pull request configuration in detail (screenshots)

Turn on workzone logging with 

curl -u admin -v -X PUT -d "" -H "Content-Type: application/json" http://bb-host:7990/rest/api/latest/logs/logger/com.izymes.workzone/info


  • Observe the behaviour until the problem occurs again.
  • Send zipped Bitbucket server logs and other info to support at izymes dot com.



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