While ago, I changed bitbucket form default port 7990 to Tomcat SSL on port 8443,what is rollback ?

[Cloud Team]

Hi Guys,

While ago, I changed bitbucket form default port 7990 to Tomcat SSL on port 8443.

I am using Bitbucket server version 6.4.1

I need to roll it back as I need to use A SSL certificate with HTTPD proxy.

For rollback, I removed the extra lines that I had in :

/var/atlassian/application-data/bitbucket/shared/bitbucket.properties

and restart atlbitbucket.service :

####################################

   #server.port=8443

   #server.ssl.enabled=true

   #server.ssl.key-store=/var/atlassian/application-data/bitbucket/shared/config/ssl-keystore

   #server.ssl.key-store-password=XXXXX

   #server.ssl.key-password=XXXXX

####################################

Bitbucket is coming back on port 7990 , but I am not able to login ! none of accounts ( even my local admin accounts ) is not working.

Please advise me, which steps I missed in my rollback plan.

Ali 

[Cloud Team · Accepted solution]

I didn't find any difference in atlassian-bitbucket.log after and before rollback, I didn't find an answer to my question.

What worked for me:

0- Stop bitbucket service

1- Reinstall bitbucket in new a folder.

2- Copy bitbucket data to new home-dir (only Bitbucket data).

3- Start bitbucket service with your DB entries in bitbucket.properties.

Ali

[Kiran Panduga {Appfire}]

Hi @Cloud Team , 

Look for the Base URL in the bitbucket instance and also if these entries exist, try removing them.

server.proxy-name=<dns-address>
server.proxy-port=443
server.secure=true
server.scheme=https

If you are still experiencing the issue, share us the below details -

How are you accessing the instance is it through http://<ip>:<port> or http://<dns-address>? Can you share us the error message if received ?

Thanks,

Kiran.

[Cloud Team]

Hi Kiran,

Thank you for looking at my question, 

I am using https and port number at the end , like :  "https://bitbktprd:8443"

and it is working fine in the , here is sample of log with successful login when I am using tomcat ssl :

192.168.136.104 | https | o@QZVWP0x1101x225x0 | ADM_Account | 2019-07-29 18:21:56,362 | "GET /rest/api/latest/dashboard/pull-request-suggestions HTTP/1.1" | "https://bitbktprd:8443/dashboard" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36" | 200 | 0 | 60 | - | 9 | 146ib1z |

when I removing mentioned entries in the "bitbucket.properties" and restart bitbucket service, it  starts on the default port 7990 :

http://bitbktprd:7990

I am using same account , but it is not working .

In the atlassian-bitbucket-access.log , I dont have my account ! and it is " - "

192.168.136.104 | http | i@XMIVORx859x9x0 | - | 2019-07-29 14:19:11,116 | "GET /login HTTP/1.1" | "http://bitbktprd:7990/login" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36" | - | - | - | - | - | - |
192.168.136.104 | http | o@XMIVORx859x9x0 | - | 2019-07-29 14:19:11,219 | "GET /login HTTP/1.1" | "http://bitbktprd:7990/login" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36" | 200 | 0 | 9697 | - | 103 | - |

no error in the browser side, just repeating the login page without any error or progress 

Many Thanks

[Kiran Panduga {Appfire}]

Hi @Cloud Team , 

Can you share the tail output of atlassian-bitbucket.log, when trying to login? It should give us some pointers of what the issue is with.

Also, if you have any proxy entries in bitbucket.properties, try removing it.

Thanks,

Kiran.

[Cloud Team]

Hi Kiran,

Thank you for your time,

I am in tight timing for the project , so I reinstalled Bitbucket. it is fine now.

Reg,

Ali