Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

We couldn’t log you in

aparra February 6, 2024

Captura.PNG

 

No matter what browser or PC I try to log in with, this same error persists. I can log in fine to atlassian.com and I can use this same account to post this question, but I can't log in to Bitbucket.

1 answer

1 vote
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 6, 2024

Hi again,

Usually this message appears when your account is deactivated due to inactivity - but I can see that the user account tied to this particular email address is active. Are you able to clear your browser cache completely before attempting to login? I would also suggest disabling all add-ons in case something is interfering with the HTTP request.

Cheers!

- Ben (Bitbucket Cloud Support)

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events