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hicham benrhannou
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2023

Hello. I can't logger to bitbucket with my account. I have this message : 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

2 answers

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2023

Hey @hicham benrhannou 

Welcome to the community!

I can see that your account is dormant, which usually happens if it's been some time since your last login to Bitbucket cloud.

So, I have reactivated your account. Please try to log in and let me know if you still have any issues.

Regards,
Syahrul

0 votes
Ash Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2023

Hi @hicham benrhannou welcome to the Atlassian Community! 

 

Does this issue persist if you use an incognito window? 

 

Kind Regards,

Ash

hicham benrhannou
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2023

Yes. Maybe it's because I haven't logged into my account in a very long time.

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