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Unable to login Bitbucket - "We couldn’t log you in"

Tom
I'm New Here
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September 18, 2023

After numerous attempts logging in and out, clearing cache, disabling extensions, and changing browsers I have been unable to use my Atlassian account log in to Bit Bucket.

I am getting the following error message:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

 

My account is deactivated??

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2023

G'day, @Tom 

Welcome to the community!

Thank you for reaching out to us. We will reach out to you via a support ticket shortly.

Please be on a lookup for the email notification and a link to the ticket. Thank you for your patience.

Regards,
Syahrul

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