Unable to create works space "Something wend wrong ..."

Sudhir Menta December 5, 2024

I was trying to create first workspace on bitbucket and it keeps failing with error

 

"Something went wrong 

We keep track of these errors, but feel free to contact us if refreshing doesn't fix things "

 

I tried refresing and multiple browsers but doesn't work anywhere. Please can you help as i'm completely stuck now.

 

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2024

G'day, @Sudhir Menta 

Can you follow our steps here to create a new workspace and let me know if that works:

  1. Go to the following URL: admin.atlassian.com

  2. Log-in to your Atlassian Administration account.

  3. Select the Products tab on the top navigation bar.

  4. Select the Add product button.

  5. Select Bitbucket from the list of products.

  6. Name your workspace. Workspace ID is auto-created in accordance with your workspace name.

  7. Select the Agree and add button to create your workspace in Atlassian Administration and agree to the Atlassian Cloud Terms of Service and Privacy Policy.

Regards,
Syahrul

Sudhir Menta December 10, 2024

Thanks. This worked, any reason why i couldn't create workspace from create workspace option on home page?

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 10, 2024

Hey @Sudhir Menta 

Which homepage is that? Can you grab a screenshot and steps to reproduce the issue?

Regards,
Syahrul

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